Cancelling

You can stop using a paid plan at any time. Cancelling stops any future billing; it does not shorten the term you have already paid for, and you keep access until that term ends.

Refunds

If you were charged in error, charged twice, or could not use a paid feature because of a fault on our side that we could not resolve, contact us and we will refund you.

Because AI features consume real compute the moment you use them, we generally cannot refund credits already spent. Where only part of an allowance has been used we will consider a proportionate refund.

How to request a refund

Email info@careerscraft.com from the address on your account, with your registered email, the payment reference and what went wrong.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay. Your bank or card issuer then takes its own time to post the credit, typically 5 to 10 working days.

We refund the amount you paid including GST. Bank charges levied by your own bank are outside our control.

Institutes

Institute and school subscriptions are governed by the signed agreement or purchase order between us. Where that document conflicts with this page, that document applies.

Contact

Email: info@careerscraft.com