1.The agreement

These terms are the agreement between you and Careers Craft. In them, "we" and "us" mean Careers Craft, and "you" means the person using the account. Our full legal and contact details are in the last section.

Effective date of this version: 24 August 2026

We show you these terms and the Privacy Policy when you create an account, and you have to tick a box to accept them. We record every acceptance together with the version of the document you accepted, so that later on both of us can tell what was agreed and when.

The Acceptable Use Policy, the Privacy Policy and the Refund and Cancellation Policy are part of this agreement. Where one of those documents covers a point in more detail than these terms do, the more detailed document applies to that point.

2.Who may use Careers Craft

Careers Craft is built for school and college students in India, and for the guardians, teachers and institutions who support them.

You may use it if you are able to enter into a contract under Indian law, or if you are under 18 and a guardian has confirmed their consent in the way described in the next section.

We ask for your date of birth when you sign up, and we work out from it whether the account belongs to a minor. We do not check what you tell us against any document, so please answer honestly. Entering a false date of birth to get around a restriction is a breach of these terms.

There is no minimum age. Anyone under 18 goes through the guardian route described above, whatever their age, because the law draws its line at 18 rather than lower.

One person, one account. Do not share your sign-in details with anyone, and do not use an account that belongs to someone else.

We sell in Indian Rupees to users in India. We do not currently sell the service outside India, and we do not price it in any other currency.

3.Students under 18 and their guardians

If our records show that you are under 18 and you signed yourself up, we ask you for a guardian's email address. We send a code to that address, and your guardian has to enter that code before we take the account further than creating it.

Guardian consent is what unlocks the guardian-facing parts of the service: the parent dashboard, the weekly digest email about a student's progress, and the AI counsellor. Until consent is given, those stay switched off.

A student under 18 cannot publish a public portfolio until a guardian has consented to it. Until then, a minor's portfolio is kept out of the lists we submit to search engines and carries a noindex instruction.

A guardian who confirms consent accepts these terms for the student they are linked to, and is responsible for how that account is used.

A guardian can download a copy of the linked student's data, and can delete the linked account.

We rely on the date of birth and the guardian email address that are given to us. Neither is checked against any official record, so a guardian who did not expect to be contacted by us should tell us at once.

4.Accounts created by a school or college

Institutions can create student accounts in bulk, or invite students to sign up through the institution's own link. Where a student signs up through that link, an administrator at the institution approves the account before the student can sign in.

For those accounts, the institution decides which of its staff can see a student's work, and can link a guardian to a student.

Where an institution provides the account, the agreement is with the institution as well as with the student. If the institution's plan ends, or its payment falls behind, its students fall back to whatever personal plan each of them holds, which for institution-created accounts is the Free plan.

Teachers and administrators can write notes, feedback and announcements that a student sees. That content belongs to them and not to us, and we do not read it before it is shown.

There is no messaging between students on Careers Craft, so the only written messages a student receives through the product come from staff at their institution, from a linked guardian, or from us.

5.Your account and keeping it secure

Keep your password to yourself. You are responsible for what is done on your account while it is signed in.

We confirm your email address with a one-time code when you sign up. You can also turn on two-factor authentication in your settings, and we recommend that you do.

If you think someone else has your password, or has used your account, write to info@careerscraft.com straight away.

Keep your details accurate. Some features are open only to certain grade bands, so if your class or grade changes, update it.

Support staff can only open your account with your consent, and you can withdraw that consent afterwards. The Privacy Policy explains how that works.

6.What Careers Craft is, and what it is not

Careers Craft is a study and career-planning tool. It gives you assessments, practice, drafting help, reports and suggestions.

It is not professional advice. Nothing in it is counselling by a licensed counsellor, a psychological diagnosis, medical advice, legal advice or financial advice. The anatomy and clinical practice material is teaching material, not clinical guidance.

We do not promise any outcome. Using Careers Craft does not guarantee an admission, an examination result, an interview, a job or a salary.

The Career Readiness Index is a score our own formula works out from your activity on the platform. It is a way of tracking your own progress. It is not a prediction, and it is not comparable to any board result, entrance rank or public rating.

Personality reports, stream and degree suggestions, and any list of careers to think twice about, are produced by software from the answers you give. Treat them as something to discuss with a teacher or a guardian, not as a verdict.

If you think a score, a grade or an AI assessment of your work is wrong, write to support@careerscraft.com with the details and a person will look at it.

7.Acceptable use

Our Acceptable Use Policy sets out what you may and may not do here. It is part of this agreement, and breaking it is a breach of these terms.

In short: do not upload or generate anything unlawful; do not upload someone else's personal information without their agreement; do not impersonate anyone; do not try to get around security, plan limits or usage limits; do not scrape, resell or republish the service; and do not use it to break your institution's own rules on assessment.

Automated access, bulk downloading, and attempts to copy or reverse engineer the product are not allowed without our written permission.

There is no user-to-user messaging on Careers Craft. You cannot contact another user through the product, and there is no forum, feed or comment section.

8.Your content and the permission you give us

Your content means anything you put into Careers Craft or create with it: profile details, resumes, portfolios, assessment answers, chat messages, uploaded documents, images, audio, whiteboard sketches and interview recordings.

You keep ownership of your content. We do not claim it as ours.

So that we can run the service, you give us permission to store, copy, back up, process, adapt for display, and show your content back to you and to the people your account allows to see it, such as a linked guardian or your institution's staff. This permission is worldwide, royalty free and lasts while we hold the content.

The same permission covers passing your content to the third parties who process it for us, including our AI provider and our storage and email providers. The Privacy Policy and the Sub-processors page name them and say what each one receives.

We do not sell your content, and we do not use it to advertise Careers Craft, unless you separately agree to that in writing.

When you delete content or your account, the permission ends for the copies we can reach. Backups age out on their own cycle, which the Privacy Policy describes.

You confirm that you have the right to upload what you upload. If you import a web page, a document, an image or an audio file into the product so that the AI can work on it, you confirm you are allowed to use it in that way.

You are responsible for keeping your own copy of anything that matters to you.

9.Publishing a portfolio in public

A published portfolio is a public web page. Anyone with the link can read it, and so can search engines.

It shows whatever your portfolio contains. If you have put your email address, your phone number or your location into it, those go public too. Please check the page before you publish it.

We ask search engines to index published portfolios, so a page can appear in search results. If you unpublish it, we stop serving the page, but search engines take their own time to drop it from their results, and we cannot remove copies that other people have already taken.

If you are under 18, you need guardian consent before you can publish. Until it is given, your portfolio is not submitted to search engines and carries a noindex instruction.

Publishing is a paid feature. A portfolio that is already published stays live when a plan ends, until you unpublish it yourself.

10.AI features and their limits

Many parts of the product use artificial intelligence: the counsellor, chat, quizzes and tests, grading of short written answers, resume and portfolio drafting, interview practice and feedback, text to speech, image generation and study material.

Our AI runs on Google Cloud Vertex AI, using Google's Gemini models, together with Google Cloud Text to Speech. Some features also send your question to Google Search so that an answer can cite current sources. Where that processing happens is set out on our Data Residency page, and it is not limited to India.

AI output can be wrong, out of date or invented, including names, links, numbers and quotations. Check anything that matters before you rely on it.

AI also assesses you. Short written answers in skill tests are graded by a model, and interview practice is scored from your recording, which on the highest plan includes signals read from the video. Those scores feed into your reports.

Interview practice records your camera and microphone while a session runs, after you tick the consent box on the pre-flight screen. Please make sure other people are not in the frame, because the recording is analysed and anyone visible in it is analysed with you.

Images the AI generates are normally marked as AI generated. Generated audio, video overviews, documents and text are not marked, so do not present them as your own unaided work where that matters, for example in a school submission.

The AI features cannot be used with the AI switched off. If you do not want your work sent to an AI provider, do not use them. The rest of the product still works.

We do not control what a model produces. The content controls that apply are the ones our AI provider applies by default.

11.Plans, prices and payment

There is a Free plan and three paid plans. The prices below are in Indian Rupees and do not include GST.

12.How payment works

GST at 18 per cent is added on top of the price shown above. You see the full amount, including tax, before you pay.

Our GSTIN:

Payments are taken by Razorpay. Your card details are entered on Razorpay's checkout and never reach us. We keep the payment reference, the amount and the invoice, not the card number.

Plans do not renew automatically. There is no standing instruction on your card, no saved card and no recurring charge. Every purchase is a one-off payment for one term.

Because nothing renews by itself, there is nothing to cancel. When a term ends, the account moves to the Free plan, and if you want to carry on you buy the plan again.

You can upgrade in the middle of a term. We charge the difference between the two plans for the part of the term that is left, adjusted for the AI allowance you have already used. Your existing end date does not move, so an upgrade does not extend the term.

You cannot move to a cheaper plan, or change the length of your billing cycle, in the middle of a term. You can choose differently once the current term has ended.

We work out the price on our servers and check the amount, the plan and the payer against Razorpay's record before access is given. If they do not match, the purchase does not complete.

If a payment fails, we do not charge you and we do not give access. If money did leave your account on a failed attempt, banks normally release it within five to seven working days.

We issue an invoice for every purchase, numbered in the format CC, financial year, serial number. You can download your invoices and receipts from your payment history at any time.

13.AI credits, referrals and offers

AI use is metered in credits. One credit is one thousand tokens of AI processing, which is the unit our AI provider measures.

The Free plan includes 100 credits for the lifetime of the account. They are not refreshed each month.

Paid plans include a monthly allowance: 3,000 credits on Starter, 5,500 on Pro and 7,000 on Premium.

You can buy extra credits as a top-up. Bought credits do not expire, they stay in your wallet when a plan ends, and they are used only after the plan's own monthly allowance has run out.

A guardian can buy credits into a linked student's account.

Credits are not money. They cannot be transferred to another account, sold, or exchanged for cash.

We sometimes run offers, coupon codes and a referral scheme. The value, the window and any cap are shown at the time. We can withdraw an offer, and we can cancel credits awarded through a referral or an offer where they were obtained by abuse, such as self-referral or accounts created only to claim them.

14.Refunds and cancellation

Once we have given you access to a plan, or added credits to your wallet, the purchase is not refundable. Three exceptions always apply.

First: you were charged twice for the same thing.

Second: your payment was captured but access was never given.

Third: we withdrew a plan in the middle of your term.

In any of those cases we refund to the original payment method through Razorpay. A payment can be refunded once.

To ask for a refund, write to support@careerscraft.com with your invoice number or payment reference. There is no refund button inside the product, so email is the way to reach us.

Because plans do not auto-renew, there is no subscription to cancel and no cancellation charge. Our Refund and Cancellation Policy has the full detail.

15.Plans for schools and colleges

Institution plans are priced per student per year and exclude GST: ₹9,000 per student on Starter and on Pro, and ₹11,500 per student on Premium. The term runs for twelve months from the payment that activates it.

A new institution gets a one-month free trial on the Pro plan, capped at 25 students. Some benefits, such as partner course claims, are not included during the trial.

An institution has to pay for at least as many student places as it has enrolled students.

An institution can pay in full, in three installments, or by bank transfer that we confirm by hand. The first installment carries no interest. The second and third carry interest at 3 per cent a month on the balance still outstanding.

An overdue installment carries a late fee of 4 per cent a month, worked out daily. If an installment is three days or more overdue, the institution's subscription is suspended, and every student account under it falls back to the Free plan until the installment and the late fee are paid.

An institution that uploads its name, logo or colours for white labelling confirms that it may use them, allows us to display them within its own tenancy, and covers us for any claim that arises from displaying them.

An institution cancels mid-term by telling support, on thirty days notice, with no part-year refund beyond the three exceptions in the Refund policy. Nothing renews automatically. A new term is a new purchase.

16.Reporting content, and when we remove it

You can report content from inside the product. A reviewer reads what you report and can take the content down.

We can also remove content, unpublish a page, or restrict an account where content breaks the Acceptable Use Policy, where we are told that it is unlawful, or where a court or a competent authority requires it.

For content that users put here, we act as an intermediary under section 79 of the Information Technology Act 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021. We act once we have actual knowledge of unlawful content.

If you believe that something published through Careers Craft infringes your copyright or another right of yours, write to our Grievance Officer with enough detail for us to find the content and to understand your claim.

Reporting a piece of content is not the same as a formal complaint about us. Our Grievance Redressal page explains how to make one and where you can escalate it.

17.Suspension and ending your account

You can delete your account yourself from your settings, and you can download a copy of your data first. A guardian can do both for a linked student's account.

Deletion is permanent. We keep only what the law requires us to keep, such as tax records, and the Privacy Policy explains what those are.

We can suspend or end access where you break these terms or the Acceptable Use Policy, where the service is used unlawfully, where you put other users or the platform at risk, where a payment is reversed, or where your institution ends its relationship with you.

Where it is reasonable and lawful to do so, we will tell you why and give you a chance to put it right. Where the problem is serious, we may act first and explain afterwards.

When a paid term ends we do not delete your work. Resumes, reports, chats and portfolios stay in your account, and the paid features simply stop until you buy again.

18.Availability and changes to the service

We do not promise that the service will always be available. We take it down for maintenance, and parts of it depend on third parties, including our AI provider, our payment provider and our hosting provider.

We can add, change or withdraw features. If we withdraw a paid feature in the middle of a term you have paid for, that is one of the situations where a refund applies.

Some features are limited by grade band, because they are not suitable for younger students, and some are limited by plan. We can adjust those limits.

AI features have concurrency and usage limits so that the service stays up for everyone. A request can be refused or delayed when those limits are reached.

19.Our content, and content that belongs to others

Careers Craft, its name, its look, its software, its guides, its templates and the practice question banks it compiles belong to us or to the people who licence them to us. While your account is active you get a personal, non-exclusive, non-transferable right to use them for your own study and career planning.

What you produce here is yours to use. You can take a resume, a portfolio or a report and use it to apply for admission or for work.

Do not copy the product, resell access to it, or use our name or logo without our written permission.

Some material shown inside the product comes from third parties and is shown on their terms. If you tell us we are showing something we should not be, and you show us why, we will take it down.

20.Limitation of our liability

Careers Craft is provided as it stands. So far as Indian law allows, we do not give implied warranties that it will be uninterrupted, free of error, or fit for a particular purpose.

We are not liable for decisions you take on the strength of a report, a score, an AI answer or a suggestion, nor for an admission, an examination result or a job that you did or did not get.

We are not liable for loss of profit, loss of opportunity, loss of data you did not keep your own copy of, or any indirect or consequential loss.

Where we are liable, our total liability for all claims connected with the service is limited to the amount you paid us in the twelve months before the event that gave rise to the claim.

Nothing in these terms limits liability that cannot be limited by law. That includes fraud, and it includes your rights as a consumer under the Consumer Protection Act 2019 and the Consumer Protection (E-Commerce) Rules 2020.

21.Your indemnity to us

If someone brings a claim against us because of content you uploaded or published, because you broke these terms or the Acceptable Use Policy, or because you used the service unlawfully, you agree to cover the reasonable costs and losses that the claim causes us.

Where the account belongs to a student under 18, this applies to the guardian who accepted these terms for that account.

We will tell you about such a claim promptly, and we will not settle it in a way that places an obligation on you without asking you first.

This does not apply to anything that was our own fault.

22.Complaints and the Grievance Officer

If something has gone wrong, write to support@careerscraft.com first. Most things are settled there.

For a formal complaint, including a complaint about content, about how we handle personal data, or about a decision we have taken on your account, contact our Grievance Officer.

Grievance Officer: Laxmi Sainath Islavath

Grievance Officer email: support@careerscraft.com

Grievance Officer phone: +91 93918 17380

The Grievance Officer acknowledges a complaint within 24 hours and disposes of it within 15 days, as Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 requires. A complaint about a payment or about the service you bought is acknowledged within 48 hours and settled within one month, under the Consumer Protection (E-Commerce) Rules 2020.

Our Grievance Redressal page sets out the process in full, including where to escalate if our answer does not satisfy you.

23.Governing law and jurisdiction

Indian law governs this agreement and anything arising from it.

The courts at Thane, Maharashtra have exclusive jurisdiction over any dispute between us.

This does not take away your right to complain to a consumer forum, to the Data Protection Board of India, or to any other authority that Indian law gives you access to.

24.Changes to these terms

We update these terms from time to time. Every version carries a version number, and the date of the current version is shown at the top of this page.

If a change is material, we will ask you to read and accept the new version the next time you sign in, and we will record that acceptance against the new version number. Where a change affects a guardian's consent, we will ask the guardian.

If a change is minor, for example a correction or clearer wording, we publish it and update the date without asking you to accept it again.

If you do not want to accept a new version, you can stop using the service and delete your account. Access you have already paid for is dealt with under the Refund and Cancellation Policy.

25.How to contact us

Questions about these terms, about a purchase, or about your account can go to the addresses below.

Careers Craft

Registered address: Sanskar Society, Dharamveer Marg, Thane West, Maharashtra 400602, India

Email: support@careerscraft.com

Phone: +91 93918 17380

Careers Craft is a trading name of Laxmi Sainath Islavath.

Security: info@careerscraft.com